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Customer update – COVID-19

Updated: May 19

*Coronavirus update* - 20/03/20


Due to the government announcement this evening from Saturday 21st March our restaurant will be closed until further notice. However, our takeaway and delivery services will remain open – plus, we will still be offering a 10% discount for all collection/takeaway orders (up until 18/05/20).

Thank you all for your loyalty and for continuing to support us during these uncertain times.

aroma



18/03/20

Dear valued aroma customer,


Due to the global impact of COVID-19 (Coronavirus), we wanted to keep you, our loyal customers, updated by letting you know what we are doing across our restaurant/takeaway. Firstly, we want to start by saying and assure you that the safety and wellbeing of our customers and team members is our number one priority.


As a restaurant business, we already have stringent controls in place to prevent the spread of illnesses and follow tight food hygiene regulations. This includes robust cleaning and disinfection regime; sanitising all areas and contact points in customers areas such as doors, door handles, soap dispensers and toilets. We do this regularly through-out the day and prior to opening and closing. We also regularly washing down all equipment and utensils that come into contact with any food that we are serving.


Given the current situation, we have put in additional health and hygiene measure including;


- Reminding all our team members to wash their hands for 20 seconds, every 20 minutes


- We have stocked up on hand sanitisers and soaps from our suppliers


- We are keeping our team members updated with the latest advice and information from Public Health England at all times and carrying out any necessary changes and adapting our business as things change on a daily basis


Please also note that as a small business we are quite vulnerable at the moment so we hope you will continue to order from us and support us so that we can get through this difficult time. We will try our best to stay open for as long as we can and as a gesture of good will and for your loyalty to us we would like to offer all our customers a 10% discount for the next couple of months (until the 18th May). You can use the discount for any collection/takeaway orders or when you dine in our restaurant.


If you have any questions and would like to speak to us please call 020 8336 3545 or alternatively you can speak to us in person in our restaurant.


Yours sincerely


aroma




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95 Kingston Road, New Malden, Surrey, KT3 3PA

020 8336 3545

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